Program Jobs

Reporting to the Assistant Director, Pre-College Programs, the Campus Assistant supports the operational, academic, and logistical functions that ensure an exceptional student and instructor experience. Responsibilities include office support, coordinating classroom and facility logistics, supporting online course access, assisting with event and field trip execution, and maintaining social media engagement. 

During the summer term, the Campus Assistant staffs the Academic Support Office, responding to instructor inquiries, processing requests through the Academic Support Kiosk, and coordinating academic events. This position requires strong organizational skills, attention to detail, and the ability to collaborate effectively across teams and departments to ensure smooth program operations and a high-quality academic environment.

This position is an on-campus work opportunity located on Columbia’s Morningside Campus. Some early morning and evening work is required on occasion, while the primary workday is conducted during normal office hours, 9:00am - 5:00pm or 8:30am-4:30pm, Monday - Friday. 

RESPONSIBILITIES

Program Support (Primary responsibility)  

• Support day-to-day operations to ensure a seamless academic and student experience across all Pre-College programs and serve as the primary point of contact for all instructional support requests and inquiries
• Staff the Front Office desk and maintain a clean, organized space, including branded signage and well-organized materials and desks, maintaining professional front desk etiquette in all interactions
• Monitor and respond to instructor requests submitted through the Academic Support Kiosk (ASK), email, phone, and walk-ins, including print, technology, and general inquiries, and coordinate larger print jobs with the University’s Print Services Office
• Proofread evaluation letters
• In collaboration with the Assistant Director, coordinate the guest speaker process and communicate guest speaker policies and procedures to Instructors and TAs
• Organize and distribute swag to guest speakers for online and on-campus engagements, ensuring adequate stock, tracking inventory, and submitting resupply requests as needed
• Monitor conference room bookings for Instructor office hours via the online reservation portal and coordinate with the team to assign Campus Assistants as observers, in compliance with Protection of Minors Policy
• At the direction of the Assistant Director, submit Facilities support tickets for  classroom and building issues throughout the program,
• Assist with classroom logistics, technology access, and conduct classroom space and attendance checks with Instructional Support to ensure rooms meet program standards
• Assist instructors in the classroom when they require additional assistance with in-class technologies.
• Coordinate the acquisition and organization of course materials by communicating with instructors to confirm supply needs, costs, and alignment with program budgets and University compliance
• Perform outreach to internal and external vendors to secure materials, manage orders, and coordinate delivery logistics to ensure timely fulfillment.
• Maintain a centralized database to track print requests and inventory supply check-outs, returns, and replenishment across all courses
• Upload and organize invoices, receipts, and purchase orders in Google Drive
• Coordinate the pickup and distribution of packages
• Partner with SPS Events and Central Facilities teams, catering services, and external vendors to support event logistics, technology needs, accessibility accommodations, and transportation of event materials
• Support planning and execution of academic and community-building events, including Master Class Moments, Instructor Receptions, and Instructor Check-In, by ensuring seamless setup, execution, and breakdown

Social Media Support

• Capture and curate photos and stories highlighting the Pre-College student experience in New York City
• Create and post engaging content for the Pre-College Instagram and other platforms, ensuring compliance with University media release policies
• Support content planning and coordination across teams to promote events and community engagement

Field Trip Support

• Serve as a primary field trip chaperone, ensuring student safety, attendance tracking, and adherence to University protocols
• Communicate with instructors, TAs, and vendors regarding itineraries, transportation, and permissions, and serve as point of contact
• Execute safety briefings and ensure all students and instructors are made aware of transportation safety and University field trip protocols, including compliance with Protection of Minors
• Maintain and update the Emergency Kit inventory and ensure Field Trip Bags and Envelopes contain all required materials
• In collaboration with the Assistant Director, assist in the coordination of field trip logistics, which includes bus reservations, supplies, entry fee payments, and the distribution, collection, and tracking of permission forms as needed.
• Track and report attendance and incidents during field trips by maintaining contact with program directors for updates and instructions

Performs other duties and projects as assigned or requested.

This position involves a considerable amount of physical activity and movement around campus and New York City. 

Apply Here for Campus Assistant

Minimum Qualifications:

• High School diploma or High School equivalency diploma

Preferred Qualifications:

• Experience working with youth in an educational or recreational setting

Additional Requirements:

• Must undergo and pass a mandatory background check
• Must be available to work shifts as scheduled; standard shift times include 8am-4pm, 9am-5pm, and 10am-6pm
• Strong communication and problem-solving skills and attention to detail
• Familiarity with NYC public transportation or a willingness to learn

Additional information

The rate of pay for this role is $26.00/hour. 

Questions about the role should be directed to hsp-support [[at]] columbia [[dot]] edu (hsp-support[at]columbia[dot]edu)

All your information will be kept confidential according to EEO guidelines.

Columbia University is an Equal Opportunity/Affirmative Action employer.

Reporting to the Assistant Director, Pre-College Programs, the Senior Campus Assistant supports the operational, academic, and logistical functions that ensure an exceptional student and instructor experience. This role oversees front-office operations and provides guidance and support on Academic Support procedures, systems, and communication protocols. Responsibilities include coordinating classroom and facility logistics, supporting online course access, assisting with events and field trips, maintaining social media engagement, and serving as a point of escalation for instructional support requests. 

During the summer term, the Senior Campus Assistant staffs and leads the Academic Support Office, responds to instructor inquiries, processes requests through the Academic Support Kiosk, and ensures smooth coordination of academic events and classroom operations. This position requires strong organizational and communication skills, along with the ability to collaborate effectively across teams and departments to maintain a high-quality academic environment. 

This position is an on-campus work opportunity located on Columbia’s Morningside Campus. Some early morning and evening work is required on occasion, while the primary workday is conducted during normal office hours, 9:00am - 5:00pm or 8:30am-4:30pm, Monday - Friday.

RESPONSIBILITIES

Program Support (Primary responsibility)  

• Support day-to-day academic operations to ensure a seamless academic and student experience across all Pre-College programs
• Serve as a team leader and resource for Campus Assistants on front-office procedures, Academic Support Kiosk (ASK) workflows, communication standards, and instructor support protocols
• Ensure timely response to requests received through the Academic Support Kiosk (ASK), email, phone, and walk-ins by maintaining effective task tracking and follow-up processes
• Serve as the primary point of contact for instructional support requests, classroom issues, and facilities concerns
• Coordinate with SPS Facilities and Instructional Support to ensure classroom readiness, technology functionality, and swift resolution of escalated issues
• Oversee evaluation proofreading activities and confirm that final versions meet program standards
• Maintain centralized databases for supply inventory, financial documentation, and print requests to ensure transparency and accuracy
• Support guest speaker logistics, including swag distribution, scheduling, and communication, in alignment with established program policies
• Coordinate package pickups, deliveries, and facilities tickets to support efficient program operations
• At the direction of the Assistant Director, coordinate with SPS Events and Central Facilities teams, catering services, and external vendors to support event logistics, technology needs, accessibility accommodations, and transportation of event materials
• Support planning and execution of academic and community-building events, including Master Class Moments, Instructor Receptions, and Instructor Check-In, by ensuring seamless setup, execution, and breakdown
• Perform additional administrative and operational duties as assigned to support academic continuity and program quality

Social Media Support

• At the direction of the Assistant Director, oversee the creation and management of the social media content calendar for Pre-College Programs that align with events, milestones, and community engagement initiatives
• Capture and curate high-quality content that highlights the Pre-College student experience in New York City
• At the direction of the Assistant Director support the development of media for Pre-College social platforms, ensuring adherence to University media release and branding policies

Field Trip Support

• In collaboration with the Assistant Director coordinate all field trip operations, including scheduling, permissions, transportation, and chaperone assignments
• Serve as the lead field trip chaperone for designated trips, ensuring student safety, attendance accuracy, and compliance with University and Protection of Minors protocols
• Conduct pre-departure briefings with instructors, teaching assistants, and students to review safety procedures and expectations
• In collaboration with the Assistant Director, assist with logistics, including ticket purchases, supply preparation, vendor coordination, and reconciliation of related expenses
• Maintain and update the Emergency Kit inventory and ensure Field Trip Bags and Envelopes contain all required materials
• Track and report attendance and incidents during field trips by maintaining contact with program directors for updates and instructions
• Support post-trip reporting, documentation, and recommendations for process improvement
• Foster student engagement by connecting field experiences with academic goals and community-building opportunities

Performs other duties and projects as assigned or requested.

This position involves a considerable amount of physical activity and movement around campus and New York City. 

Apply Here for Senior Campus Assistant

Minimum Qualifications:

• High School diploma or High School equivalency diploma
• One semester of experience with Columbia University’s Pre-College Programs

Preferred Qualifications:

• Experience working with youth in an educational or recreational setting
• Strong leadership skills, with an ability to guide teams toward achieving organizational goals

Additional Requirements:

• Must undergo and pass a mandatory background check
• Must be available to work shifts as scheduled; standard shift times include 8am-4pm, 9am-5pm, and 10am-6pm
• Strong communication and problem-solving skills, and attention to detail
• Familiarity with NYC public transportation or a willingness to learn

Additional information

The rate of pay for this role is $28.00/hour. 

Questions about the role should be directed to hsp-support [[at]] columbia [[dot]] edu (hsp-support[at]columbia[dot]edu)

All your information will be kept confidential according to EEO guidelines.

Columbia University is an Equal Opportunity/Affirmative Action employer.

Reporting to the Assistant Director for Pre-College, the incumbent performs a variety of tasks to support the Pre-College Programs at the School of Professional Studies. The Pre-College Online Program Facilitator will serve as an assistant to an instructor in the coordination of online classroom logistics and administrative tasks. Administrative tasks include but are not limited to Canvas document uploads (prior to the start of the course and while the course is in session) and student evaluation letter proofreading. Program Facilitators will also support social media content collection and administration. 

RESPONSIBILITIES

• Attend training sessions and modules to learn the online curricular technology used in the virtual classroom. Technologies include, but are not limited to, CourseWorks and Zoom
• Perform duties in a classroom support capacity as assigned by the program or their designated instructor(s)
• Be available to their assigned instructor(s) or program leadership for training and preparation tasks related to the course and its execution in addition to regularly scheduled course hours
• Proofread an estimated 400+ student evaluation letters written by instructors
• Manage and organize proofreading documents in Google Drive folders and update the supervisor with daily progress reports
• Support social media content collection and administration
• Collaborate with the Student Life team to assist in the execution of co-curricular programs
• Act as a model of proper behavior and attitude at all times for the students of the program
• Attend staff meetings as scheduled

Performs other duties and projects as assigned or requested.

Apply Here for Online Program Facilitator

Minimum Qualifications

• High School Diploma or High School equivalency diploma
• Must have completed at least one academic year of study at an American college or university by the start of the program

Preferred Qualifications

• Experience with Zoom and Canvas
• Proven ability to work effectively within a collaborative team setting
• Ability to work independently on multiple work streams
• Ability to handle confidential information in a mature, professional manner
• Passion for social media content creation and management

Additional information

The rate of pay for this role is $23.00/hour. Those hired can expect 10-15 hours per week

OTHER REQUIREMENTS

• Must undergo a mandatory background check – employment contingent upon results.
• Must be located in the United States for the duration of employment

Questions about the role should be directed to hsp-support [[at]] columbia [[dot]] edu

All your information will be kept confidential according to EEO guidelines.

Columbia University is an Equal Opportunity/Affirmative Action employer.

Reporting to the Assistant Director for Pre-College, the incumbent performs a variety of tasks to support the Pre-College Programs at the School of Professional Studies. The Senior Online Program Facilitator serves as the primary resource to Instructors and Online Program Facilitators for day-to-day administrative,  online classroom technology, and social media tasks.

RESPONSIBILITIES

• Serve as the primary resource to 30+ Online Program Facilitators:
  • Lead in-person and remote onboarding and training sessions
  • Troubleshoot online classroom technology issues
  • Support social media content administration
• Attend training sessions and modules to learn the intricacies of online curricular technology in order to serve as a resource to the general program and instructional staff. Technologies include but are not limited to, CourseWorks and Zoom
• Lead the proofreading of student evaluation letters written by instructors.
• Manage and organize proofreading documents in Google Drive folders and update the supervisor with daily progress reports.
• Assist with the planning and execution of social media campaigns

Performs other duties and projects as assigned or requested.

Apply Here for Senior Online Program Facilitator 

Minimum Qualifications

• High School Diploma or High School equivalency diploma
• One semester of experience with Columbia University’s Pre-College Programs
• Must have completed at least one academic year of study at an American college or university by the start of the internship

Preferred Qualifications

• Proven ability to effectively work and lead within a collaborative team setting
• Ability to work independently on multiple work streams
• Ability to handle confidential information in a mature, professional manner
• Passion for social media content creation and management

Additional information

The rate of pay for this role is $25.00/hour. Those hired can expect 10-15 hours per week

OTHER REQUIREMENTS

• Must undergo a mandatory background check – employment contingent upon results.
• Must be located in the United States for the duration of employment

Questions about the role should be directed to hsp-support [[at]] columbia [[dot]] edu

All your information will be kept confidential according to EEO guidelines.

Columbia University is an Equal Opportunity/Affirmative Action employer.

Campus Program Assistants will participate in required training in office administration, operational efficiency, and best practices for working with minors. Training includes both remote and in-person sessions held on Columbia University’s campus.

Training Schedule

• Remote Training: June 10 – June 12
• In-Person Training (Columbia University Campus): June 15 – June 18

Note: June 19 is a University holiday; no training will be held.

Employment Dates

• Dates of Employment: June 10 – August 7
• Pre-College Program Begins: June 22

Online Program Facilitators work with program veterans and administrative staff to learn new skills for the virtual classroom. Training will include learning how to navigate Columbia systems and technologies as well as trainings geared toward communication and organizational skills. Additionally, staff will work with program instructors to help prepare for the start of classes.

Training Schedule

• Remote Training: June 10 – June 12
• Remote, Asynchronous Training: June 15 – June 18

Note: June 19 is a University holiday; no training will be held.

Employment Dates

• Dates of Employment: June 10 – July 31
• Pre-College Program Begins: June 22

These positions are open to individuals who hold at least a high school diploma or a high school equivalency diploma. Some roles require prior experience with Columbia University’s Pre-College Programs or completion of at least one academic year at a U.S. college or university. Please review the specific Qualifications and Requirements listed for each position.

Yes. Applicants may apply to multiple roles if they meet the qualifications for each. However, candidates may only be hired into one position and cannot hold multiple roles simultaneously. If you are interested in more than one position, please submit an application for each role and indicate your preferred position in the application comment box.

• Campus Assistants (On-Campus Roles) Campus Assistants work full-time during the program period. Standard shifts include 8:00am–4:00pm, 9:00am–5:00pm, or 10:00am–6:00pm, Monday through Friday. Some early morning or evening hours may be required based on program needs, events, or field trips.
• Online Program Facilitators (Remote Roles) Online Program Facilitators work part-time, with an expected commitment of 10–15 hours per week. Hours may vary depending on assigned courses, instructor needs, training sessions, and proofreading deadlines. While much of the work is flexible, availability during scheduled class times and key deadlines is required.

• Yes, Campus Assistants will receive Pre-College polo shirts on the first day of in-person training and are required to wear them on days when the program is in session. This allows instructors, students, and University staff to easily identify Pre-College team members.
• Online Program Facilitators should maintain a professional appearance during any video-based meetings or training sessions.

No, housing is not provided. Applicants are responsible for securing their own housing for the duration of employment.

Online Program Facilitators must have reliable access to the following for the duration of employment: A personal computer or laptop (Windows or macOS) capable of running Zoom and web-based applications, and stable, high-speed internet suitable for live video sessions and file uploads/downloads.

All questions regarding all positions should be directed to hsp-support [[at]] columbia [[dot]] edu (hsp-support[at]columbia[dot]edu).